Terms of Use
1. Introduction
These Terms of Use (“Terms”) set out the rules that apply when you access or use the Reya platform (“Platform”), including the website located at myreya.app and any related mobile application (together, “Reya,” “we,” “us,” or “our”).
By opening an account or otherwise accessing or using the Platform, you confirm that you have read, understood, and agreed to these Terms. If you do not accept them, you must not access or use the Platform.
IMPORTANT NOTICE. The Service may be offered on an automatically renewing subscription basis. Before starting a trial or purchasing a subscription that renews automatically, please review these Terms together with our Subscription Policy.
Unless you cancel before the end of the applicable trial period or the current subscription term, your subscription may automatically renew and the applicable renewal fee may be charged for the next billing period. By purchasing an auto-renewing subscription, you agree that the subscription will continue to renew in accordance with the terms presented to you at or before checkout until you cancel it. To avoid future renewal charges, you must cancel the subscription before the relevant renewal date. Additional information is available in our Subscription Policy.
2. Eligibility
You may create an account and use the Platform only if you are at least 18 years old. By accepting these Terms, you represent and warrant that you satisfy this age requirement.
The Platform is not knowingly offered to individuals under 18. If we determine that a user is under the age of 18, we may close that user’s account without prior notice.
3. Account Registration
To use the Platform, you must register an account using a valid email address and a password selected by you.
You are responsible for:
- keeping your login credentials secure and confidential;
- all actions and activity carried out through your account; and
- contacting us promptly at the support email published on myreya.app if you believe that your account has been accessed or used without authorization.
Your account is personal to you and may not be transferred or assigned to another person.
4. The Platform and Features
Reya asks you about yourself and the person you hope to meet, and returns a soulmate sketch drawn from those answers, together with astrological readings — your birth chart, daily horoscopes, compatibility and reports.
5. Subscriptions and Payments
Paid Plans and Subscriptions. Some functionality of the Service may require payment and may be provided through automatically renewing subscriptions. Before you complete a purchase, the principal commercial terms of the transaction will be displayed to you. Depending on the offer, these may include the price and currency, billing interval, whether automatic renewal applies, the conditions of any trial or introductory period, and the amount payable on renewal. Our Subscription Policy contains further details concerning recurring billing, renewal, trials, price changes, and cancellation.
Payments and Taxes. You are responsible for the purchase amount and any taxes disclosed before completion of the transaction. Your bank, card issuer, payment processor, or other third-party provider may impose separate charges, including foreign-exchange, cross-border, or similar fees. Those charges are set by the relevant third party and are not imposed or controlled by us.
Refunds. Except where these Terms, a specific refund or purchase guarantee, or applicable law provides otherwise, payments made directly to us are generally non-refundable once processed. Cancelling a subscription prevents future renewals but ordinarily does not entitle you to a refund of amounts already charged..
7. Acceptable Use
When using the Platform, you must not:
- use the Platform for illegal or unauthorized purposes;
- attempt to access any portion of the Platform, account, system, or infrastructure without authorization;
- reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying structure of the Platform;
- use bots, crawlers, scrapers, or other automated means to access the Platform or collect information from it;
- copy, distribute, sublicense, resell, or commercially exploit any part of the Platform without our prior written permission; or
- interfere with, impair, or disrupt the operation, integrity, security, or performance of the Platform.
8. Intellectual Property
The Platform, including its software, technology, design, interface, content, trademarks, logos, and other proprietary materials, is owned by Reya or its licensors and is protected by applicable intellectual property and other laws.
Except for the limited right to access and use the Platform in accordance with these Terms, no license or ownership right is granted to you. In particular, these Terms do not give you any right to use our trademarks, logos, trade names, or other brand assets.
9. Disclaimer of Warranties
The Platform is made available on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, we disclaim all express, implied, statutory, and other warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Without limiting the foregoing, we do not guarantee that access to the Platform will always be continuous, timely, secure, or free from errors.
Everything Reya produces is for entertainment. Sketches, horoscopes, compatibility scores and readings are generated from the answers you give and from astrological convention. They are not statements of fact about you or about anybody else, and they do not predict events.
Nothing here is professional advice — medical, psychological, legal or financial. Decisions about your health, your money and your relationships stay yours; if something weighs on you, speak to a qualified professional.
No sketch depicts a real, identifiable person, and we make no claim that anyone matching it exists or that you will meet them.
10. Limitation of Liability
To the maximum extent allowed by applicable law, Tarfion Ltd will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or connected with your access to or use of the Platform, even where we have been informed that such damages may occur.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR THESE TERMS WILL NOT EXCEED US$100.
Nothing in these Terms excludes or limits liability, remedies, or rights that cannot lawfully be excluded or restricted, including mandatory consumer rights and any other non-excludable liability under applicable law.
11. Indemnity
To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Reya and its affiliates, personnel, licensors, and service providers from and against third-party claims, liabilities, losses, damages, costs, and reasonable expenses arising out of or relating to:
- your User Content;
- your unlawful use of the Service;
- a material breach by you of these Terms; or
- your infringement or violation of another person’s rights.
This obligation does not apply to the extent that the relevant claim, loss, or liability results from Reya’s own breach of these Terms, negligence, or misconduct where applicable law does not allow such responsibility to be shifted to you.
12. Account Suspension, Termination, and Deletion
We may suspend or terminate your account if:
- you violate these Terms;
- we reasonably suspect or confirm fraud associated with your account or use of the Platform;
- your use of the Platform creates security concerns;
- applicable law or a competent authority requires us to do so; or
- we discontinue the Platform.
If your account is terminated, your right to use the Platform ends immediately. Where it is reasonably practicable and legally permitted, we may provide advance notice and an opportunity to remedy the relevant issue.
Any provisions that by their nature are intended to continue after termination will survive, including provisions concerning intellectual property, limitation of liability, and governing law.
You may stop using the Service at any time. Cancelling a subscription and deleting an account are separate actions. Cancelling your subscription stops future subscription renewals, but it does not automatically delete your account or User Content. Likewise, deleting your account does not, by itself, cancel an active subscription.
To request deletion of your account, contact our Support Team at [email protected].
After account deletion, we may retain limited information where required or permitted by applicable law, including for legal or regulatory compliance, fraud prevention, security, payment and billing purposes, dispute handling, and backup retention, as further described in our Privacy Policy.
13. Changes to These Terms
We may revise these Terms from time to time. If we make material changes, we will make the updated Terms available on myreya.app and, where appropriate, may also notify you by email.
If you continue to use the Platform after the updated Terms take effect, that continued use constitutes acceptance of the revised Terms to the extent permitted by applicable law.
14. Governing Law and Dispute Resolution
These Terms are governed by and interpreted in accordance with the laws of the Republic of Cyprus, without regard to conflict-of-law rules.
Any dispute, claim, or proceeding arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Cyprus, subject to any mandatory rights or jurisdictional protections that apply under applicable law.
15. Contact
If you have questions concerning these Terms, you may contact us at [email protected].
Tarfion LtdGriva Digeni 59, Kaimakliotis Building, 5th Floor6043 Larnaca, Cyprus